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Privacy Policy

Privacy Policy

Effective Date: [20, August, 2025]

Welcome to Winkdoc (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide while using our appointment scheduling services (“Services”). By using Winkdoc, you acknowledge and consent to the practices described here. 

Information We Collect

1. Personal Data / Identifiable Information

When using our Services, you may provide: 

  • Name (first and last) 
  • Email address 
  • Phone number 
  • Clinic or provider details (e.g., address, location) 
  • Any other information you choose to submit (e.g., via contact forms)
2. Usage Data

We also automatically collect technical and usage information, including: 

  • IP address 
  • Browser type and operating system 
  • Pages visited, session duration, and click behavior 
  • Other standard analytics data 
  • Device identifiers (if applicable) 

This aligns with how Winkdoc handles data collection on its Privacy Policy page  
https://zimo.one/privacy-policy/ 

How We Use Your Information

We use collected data to: 

  • Provide and maintain our Services (e.g., appointment booking, reminders) 
  • Communicate with you (e.g., confirmations, updates) 
  • Improve and customize user experience 
  • Monitor usage to optimize functionality 
  • Protect against misuse or abuse of the platform 

Disclosure of Your Information

We may share your information with: 

  • Service providers and partners (e.g., hosting, email, SMS notification systems) 
  • Internal staff or agents who assist in operating the Services 
  • Legal or regulatory authorities, if required by law 

All third parties we work with are expected to protect data confidentiality and only use it for service purposes. 

Retention of Data

We retain your information only as long as necessary to: 

  • Provide our Services 
  • Comply with legal obligations 
  • Enforce our policies 

 Once the data is no longer needed, we will securely delete or anonymize it. 

WhatsApp Communications

Winkdoc ,  the product of Zimo.one uses Whatsapp platform to facilitate convenience to the users. We value your privacy and ensure that all communications sent via WhatsApp are limited, secure, and relevant to your appointments. By providing your WhatsApp number, you agree to receive appointment-related reminders and confirmations from our salon through this channel. 

  • Purpose: WhatsApp messages will only be used to share appointment confirmations, reminders, rescheduling updates, or cancellations. 
  • No Marketing Messages: We will not use WhatsApp to send promotional offers, advertisements, or any unrelated content without your explicit consent. 
  • Data Security: Your contact details are stored securely and are not shared with third parties for marketing or advertising purposes. 
  • Opt-Out Option: You may opt out of WhatsApp reminders at any time by contacting us directly. 

Your trust matters to us, and we are committed to protecting your personal information while ensuring a seamless booking experience. 

Security Measures

We implement industry-standard safeguards, including: 

  • Encryption for data in transit and at rest (where applicable) 
  • Secure servers and infrastructure 
  • Access controls and regular security assessments 

While we strive for security, please note that no system is 100% secure. Use of Winkdoc is at your own risk regarding transmission security. 

Your Rights

Subject to applicable law, you may have rights including: 

  • Accessing your personal data 
  • Requesting corrections or deletion of your data 
  • Objecting to certain uses of your data (e.g., marketing purposes) 

To exercise any rights, please contact us at  

admin@zimo.one 

Changes to This Policy

We may update this policy as our Services evolve. To inform you of significant changes, we may: 

  • Post a notice on our website 
  • Send an email notification 

Your continued use of Winkdoc following updates constitutes acceptance of the revised policy. 

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at: 

Email: admin@zimo.one 

Address: E -92, Phase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071 

Jurisdiction & Governing Law

Specify the legal jurisdiction governing the policy (e.g., “This Policy is governed by the laws of [Punjab / India ]”). 

Empowering veterinary clinics with smart practice management, seamless scheduling, digital records, and efficient patient care solutions.

Address

Zimo Technologies Pvt. Ltd. E-92, Industrial area, Phase 8, Sector-73
S.A.S Nagar ,Punjab 160071

(+91) 964 6599 599

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